Job Duties：
· Understand clients’ business needs, goals, and challenges to provide tailored solutions.
· Conduct regular KPI checks and business reviews to ensure client satisfaction and address any concerns.
· Identify opportunities to expand business within existing accounts and achieve revenue targets.
· Collaborate with internal teams to ensure seamless execution of logistics services.
· Resolve any operational issues or escalations promptly and effectively.
· Analyze key performance metrics (e.g., on-time delivery, cost savings, inventory accuracy) to assess account performance.
· Prepare and present regular reports to clients, highlighting achievements, challenges, and recommendations for improvement.
· Use data-driven insights to optimize logistics processes and enhance client value.
· Oversee the implementation of new client accounts or projects, ensuring smooth onboarding and transition;
· Cultivate and build customer service team to maintain strong, long-term relationships with clients;
Requirements:
· 3-5 years of experience in account management, customer service, or sales, preferably within the logistics, supply chain, or 3PL industry.
· Strong communication, negotiation, and interpersonal skills.
· Excellent problem-solving and decision-making abilities.
· Ability to analyze data and translate it into actionable insights.
· Time management and organizational skills to handle multiple accounts and priorities.
· Highly motivated and multi-task handling ability;
· Patient, responsible, resilient to pressure;
· Fluent in English and Chinese, dutch is a plus;
· Good team building and management skills;
Employment Type: Full Time
Working Location: Venlo, the Netherlands
Working Visa Provided: Yes
Are you the one we are looking for? Apply now!
Email: [email protected]
What is sustainability and why is it important?
Sustainability is important because it is the key to a healthy environment and economy. It is about creating systems that allow us to use resources in a way that does not damage the environment or our economy in the long run. Sustainability has many definitions, but one key definition is that it involves looking at long term solutions to problems. By thinking about sustainability we can create systems that work for the future, not just for today.
Types of sustainability: environmental, social, and economic
Environmental sustainability, social sustainability, and economic sustainability are all important aspects of sustainable development. They are different ways to measure how well a society is doing in terms of its environmental, social, and economic well-being.
Each type of sustainability has its own advantages and disadvantages. Environmental sustainability is the most important because it concerns the environment. It measures how much damage a society has done to the environment and what steps need to be taken to repair the damage. Social sustainability focuses on people’s quality of life and how they can be improved. It looks at things like poverty, inequality, and human rights. Economic sustainability considers both the economy as a whole and individual businesses. It looks at factors like growth, unemployment, inflation, trade restrictions, and debt levels.
There is no one right way for a society to be sustainable.
How logistics affects sustainability
Logistics affects sustainability in a few ways. First, it can help to reduce environmental impact by reducing the amount of material that is wasted. Second, logistics can help to ensure that products reach their destination in a safe and timely manner, which can improve safety and quality. Third, effective logistics systems can help to optimize production processes and reduce waste. Fourth, good logistics systems can support innovation and creativity by allowing companies to quickly test new concepts and products. Finally, effective logistics systems can lead to reduced costs, which can benefit both businesses and consumers.
Methods to make logistics more sustainable
Logistics can be a significant driver of environmental impact. There are many ways to make logistics more sustainable, including using recycled materials, reducing waste, and using less energy.
Conclusion
Logistics is the study of how materials and goods are transported, stored and delivered. In a world where resources are becoming increasingly scarce, it is important to be conscious of our environmental impact when planning logistical systems. There are a number of ways to improve sustainability in logistics, including reducing waste, using alternative transportation modes and optimizing inventory management.
Europe has a rich and varied business culture, owing in part to the many different languages spoken there. In some cases, the language of business is the same as the official language of the country; in others, it’s a regional dialect. Regardless of the language used, certain cultural norms are observed throughout Europe in business dealings.
One key difference between European and American business cultures is that Europeans are more likely to consider relationships when making decisions. Americans are more likely to focus on task-oriented items such as deadlines and budgets. Europeans also place a higher value on personal relationships than Americans do; this can be seen in their tendency to take time for lunch or coffee breaks with colleagues, even if they’re working on a project together.
Another difference is that Europeans are typically less direct than Americans when it comes to giving feedback or stating opinions.
When doing business in Europe, it is important to be aware of the culture and language differences between countries. In some countries, such as Germany, business culture is formal and direct. English is the most common business language in Europe, but in some countries, such as Spain, it is important to be able to speak the native language. It is also important to be aware of cultural differences in terms of what is considered polite or appropriate behaviour.
Business etiquette
Business etiquette is the way you act when conducting business. There are many different types of business etiquette, and it can vary depending on the country you are in. In Europe, there are a few things to keep in mind when it comes to business etiquette.
First, it is important to know the culture of the country you are doing business in. Each country has its own customs and traditions, which you should be aware of. Second, make sure you are familiar with the language of the country. Not knowing the language can make communication difficult, and could lead to misunderstandings.
Finally, be aware of your body language. Avoid crossing your arms or legs, as this can be seen as defensive or unapproachable. Make sure to smile and maintain eye contact when speaking with others.
Doing business in France
When doing business in France, it is important to be aware of the French business culture. The French are known for their formalities and politeness, so be sure to dress appropriately and use proper etiquette. It is also important to know some basic French phrases, as most people do not speak English fluently. A working knowledge of French will help you to communicate better with your clients and colleagues.
The French economy is the sixth largest in the world, so there are plenty of opportunities for businesses looking to expand into France. The country has a strong manufacturing sector, and is a major exporter of luxury goods. The French market is also very diversified, offering opportunities in a wide range of industries.
When doing business in France, it is important to be aware of the French business culture.
Doing business in Spain
Spain is the fourth largest economy in Europe and a member of the European Union. The country has a population of 46 million, and its capital is Madrid. Spanish is the official language, but English is also widely spoken.
Business culture in Spain is influenced by the Mediterranean lifestyle, which is relaxed and informal. Meetings are usually scheduled at the last minute, and punctuality is not considered to be a high priority. It’s important to maintain good personal relationships with colleagues and clients, as business decisions are often made based on personal relationships rather than on objective criteria.
The Spanish business climate can be quite competitive, and it’s common for businesses to try to get an advantage over their competitors by offering lower prices or better terms. Contracts are often negotiable, and it’s important to be aware of cultural norms when negotiating deals.
Doing business in Italy
Italy is a country located in southern Europe. The official language is Italian, but English is also widely spoken. The culture is very business-oriented, and the people are known for being passionate and hardworking. It’s important to be aware of some of the cultural norms and customs when doing business in Italy, such as taking time for lunch (usually 1-2 hours), being respectful, and using formal titles (such as “Mr.” or “Mrs.”). It’s also helpful to know some basic Italian phrases, such as “hello” (“buon giorno”), “thank you” (“grazie”), and “goodbye” (“ciao”).
Conclusion
The culture of a company is reflective of the language spoken there. If a person wants to work in a European company, they should be aware of the business culture and language differences. In Germany, for example, business is conducted in a very formal way. Hierarchy is important, and decisions are made by committee. The French, on the other hand, are more likely to be individualistic and think outside the box when it comes to business. They are less likely to follow rules and procedures than their German counterparts. The Spanish tend to be more relaxed in their approach to business, and negotiations can take longer as a result. Understanding these cultural differences is essential for anyone looking to work in Europe.
