Herman van Alst

What is sustainability and why is it important? Sustainability is important because it is the key to a healthy environment and economy. It is about creating systems that allow us to use resources in a way that does not damage the environment or our economy in the long...

Europe has a rich and varied business culture, owing in part to the many different languages spoken there. In some cases, the language of business is the same as the official language of the country; in others, it's a regional dialect. Regardless of the language used,...

 Customer care is important because it can make or break a company. When customers have a good experience with customer care, they are more likely to be loyal to the company and refer their friends. However, if customers have a bad experience with customer care, they...